Technical Design Associate
Norwalk, CT

We are looking for a talented Technical Design Associate to work in our Corporate Headquarters. Our Technical Design Associates work with remote Designers to help bring projects to life efficiently and effectively. Working in a technical capacity, our Associates use AutoCAD systems to create, maintain, and release drawings in AutoCAD, complete and submit orders, provide pricing for contracts, and any other necessary paperwork required to help drive sales. Your role is critical to the success of our business and an integral part of our ability to exceed our customers’ expectations.


Essential Duties and Responsibilities: 

  • Work independently to interpret drawings, sketches, scanned images, customer drawings or specifications to accurately create AutoCAD drawings by drafting various CPH custom cabinetry floor plans and elevations, and apply necessary technical details with accuracy, plot drawings, and file on CPH network; may occasionally utilize SketchUp to create 3D models for clients
  • Responsible for cross referencing and accurately making changes between plans and elevations
  • Use accepted CPH drawing standards as guidelines, but will regularly need to deviate from standards based on instructions from Designers and/or clients’ needs and special requirements
  • May be responsible for some design elements
  • Must work quickly and with accuracy, and have the ability to meet tight deadlines
  • Work closely with WV factory to ensure that the drawings and orders are accurate
  • Create Excel based factory orders with accuracy; attend fitting meetings; correct drawings and orders; e-mail order documents to factory; respond to "package queries" generated by the factory
  • Generate "work requests" as work is in progress, delivery quotes, delivery date change request forms, complete contract request forms, and generate client contracts
  • Review the Operations Schedule weekly and as necessary, to ensure deadlines are met
  • Complete and submit Subcontractor POs and other required paperwork, when necessary
  • Utilize CPH specification book to accurately price custom jobs (i.e. cabinetry, hardware, lighting, metal or wood hoods, panels, moldings, accessories, wooden countertops, etc.), which will vary based on client needs and Designer specifications, for initial presentations, contracts, estimates, and work orders
  • Self-check own work and work of others for completeness and accuracy, meeting custom CPH standards
  • Responsible for ensuring that CPH standards, procedures, and technical details are followed by all parties
  • Occasionally assist Designer and Project Manager with planning and organizing certain aspects of projects; which includes completing PDV checklists and accepting deliveries (may include lifting/moving panels and cabinetry), scheduling and meeting deadlines, and following established company policy and procedures
  • Maintain good communication with Project Managers, CPH design team, and WV factory, including any foreseen issues prior to a delivery and/or during delivery
  • Effectively and accurately communicate relevant project information to the Designer Project Managers, and project team to keep all informed about project status and issues that may impact client relations
  • Responsible for ordering of metal range hoods
  • Assist with keeping showroom up to date with current sample sets (which includes stain samples, glass, hardware, finishes, etc.)
  • Put the company’s interests first and foremost and to represent it well in daily attire, image, and attitude
  • Help cultivate a positive atmosphere and perform as part of a team in the department with the common goal of completing work and meeting all deadlines
  • Will be required to perform other duties as requested, directed or assigned


Job Knowledge, Skills and Abilities:

  • Associate’s or Bachelor’s degree, preferably in design related area
  • 3-5 years of previous kitchen design experience
  • Strong proficiency in AutoCAD
  • Proficiency in SketchUp preferred
  • Knowledge and proficiency in Microsoft Office
  • Must be able to read and interpret drawings and architectural plans; prepare accurate detailed drawings using information from Designers; operate computer using standard drafting software packages, plotters; develop AutoCAD drawings for design projects; maintain complete, readily accessible files and records of drawings, while saving files often and regularly
  • Knowledge of hand drafting principles, practices, methods and techniques; basic cabinetry and construction knowledge
  • Must be able to quickly and easily adapt to ongoing changes and modifications with designs, based on client needs
  • Strong attention to detail is required
  • Excellent oral and written communication skills
  • Solid ability to collaborate with Designers, Project Management, and Technical Design team members
  • Basic knowledge of residential construction
  • Excellent interpersonal communication skills
  • Must be pro-active with good problem solving skills
  • Must be highly organized, flexible/adaptable, and a self–starter
  • Ability to multi-task, prioritize, and manage numerous projects in a timely and efficient manner
  • Must present in a professional and expert manner
  • Must be punctual and reliable


This is a full-time position, and hours of work and days are Monday through Friday, 9 am to 5pm.  Occasional early and evening work may be required as job duties demand.


We offer a competitive salary, benefits, paid time off, a dynamic work environment, and more.  For more information about our company, please visit our website at


All qualified applicants will receive consideration for employment without regard of race, color, religion, gender, gender identity, sexual orientation, national origin, disability or veteran status.